Support

Get help and support from the experts

On this page we have assembled several support options.

Introduction

Getting lost? We'll help you to get back on track

The personal and domain license come without personal support.

You can get in touch with other users to help yourself either using the user form or the Google+ community.

If you need personal support, please sign up for one of our support plans in our market.

Remote support

Remote support is the best choice for dedicated personal assistance

Remote support is nearly as good as sitting side-by-side in front of the same screen.
You can show us your problems and we can instantly fix them on your machine.

If you have signed up for a support plan or you have trouble with installing the enterprise edition, we can help you with remote support.

Please download our remote support tool and send us the session code, your support plan and domain name and a detailed description of your issues so that we can help you out.